Accounts Receivable Representative

at Hanchett Paper Company dba Shorr Packaging Corp. in Aurora, Illinois, United States

Job Description

Together, We Own it! Start your employee owner journey with Shorr Packaging.

The Accounts Receivable Representative is responsible for the integrity of accounts receivable balances for an assigned portfolio of customer accounts. AR Reps will monitor the status of all open invoices, credits, adjustments and unapplied cash on account and preparing reconciliations and providing research and analysis when required. AR Reps will make collections efforts on all invoices past due, facilitated through relationships established with customer contacts and internal sales teams.

Responsibilities will expand to billing, cash application, and consultation on customer credit decisions.

Responsibilities
Review and monitor existing assigned accounts for collection efforts.
Collect customer payments in accordance with payment terms.
Provide timely follow-up on payment arrangements.
Review, report and place collection calls on delinquent accounts.
Correspond with customers through calls, mail and email as necessary to encourage payment of delinquent accounts and for other customer account maintenance needs.
Research customer claims for invoice short-payment and deductions and assist with resolution in coordination with internal customer service teams.
Identify issues attributing to account delinquency and discuss them with management.
Answer accounts receivable inquiries and follow-up as necessary.
Effectively and clearly communicate verbally and in writing with both internal customer service and sales teams and external customer contacts regarding status of customer accounts.
Record customer payments by recording cash, checks and credit card transactions to appropriate accounts.
Monitor existing customer accounts and pending orders for credit worthiness.
Assist with the setup of new customer accounts
Other duties may be assigned.

Requirements
High School Degree or equivalent required
Minimum of 3 years of Accounts Receivable experience required
Microsoft Office with emphasis on Outlook, Word, and Excel required

Compensation
The base pay range for this role is $26 - $28 per hour.

Shorr Packaging does not provide work authorization sponsorship for this position.

Shorr Benefits
Employee Stock Ownership Plan (ESOP) - Together, We Own It!
Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages
Generous PTO with vacation, sick and floating holidays.
401K plan plus matching
Team based Employee Owner company culture

Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.

Shorr Packaging Corporation is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is the policy of the Shorr Packaging Corporate to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, protected veteran status, disability status, marital status, sexual orientation, gender identity or expression, or any other legally protected status.