at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 54297
Department: FSM IT
Salary/Grade: ITS/77
Job Summary:
Supports users ensuring successful installation and on-going use of workplace endpoint technology within complex environments. Evaluates new technologies within existing environments. Manages medium to large projects, working closely with peers and users to deliver optimum service. Contributes to defining and implementing policies, procedures, and standards and ensures their conformance with information systems goals and procedures. Monitors and troubleshoots complex technical problems utilizing hardware and software testing tools and techniques. Provides leadership as technical resource to users and team.
This specific role is within the Feinberg IT centralized IT team. The central IT team provides resources and support to the Feinberg School of Medicine.
Specific Responsibilities:
Strategic Planning
- Recommends, plans, and implements workplace endpoint technology initiatives.
- Analyzes user's infrastructures and recommends or coordinates remedial changes as necessary.
Administration
- Authors Scopes of Work for medium to large sized projects
- Manages and coordinates projects collaboratively with internal/external clients utilizing the IT unit's systems to meet specific client goals.
- Creates project plans, testing, implementation, and evaluation of system.
- Mentors, trains and develops junior staff.
- Coordinates training of users.
Development
- Coordinates projects partnering with users to deliver optimum service in regard to installation and maintenance of workplace endpoint technology.
- Tests, implements, and evaluates sy
