at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 54298
Department: Safety & Security Administration
Salary/Grade: EXS/12
The expected salary for this position is between $140,000 - $160,000 per year, in alignment with departmental equity and market data.
*Please Note: Please submit a cover letter for full consideration.
Job Summary:
Directs parking and transportation services on both the Evanston and Chicago campuses, ensuring that such services are carried out in an efficient, cost effective, and results oriented manner. Provides quality service to students, faculty, and staff as well as visitors to the university. Implements programs and policies, serves as a member of the department’s senior management team, and participates in strategic planning and staffing decisions.
Specific Responsibilities:
- Directs transportation services on both campuses, maintaining professional relationship with contractual transportation vendor. Ensures quality service for all riders by developing policies, procedures, plans, and programs.
- Directs parking services on both campuses maintaining professional partnership with contractual parking operations vendor. Ensures quality service is provided to permit applicants, permit holders, guest parkers and parking violators by developing policies, procedures, plans, and programs.
- Effectively delegates responsibility to ensure effective daily operations through development of staff.
- Manages the Transportation and Parking budgets and provides accurate accounting and financial strategy for facilities, expansions and improvement of operations.
- Collects and analyzes departmental data and compiles reports needed for long-range planning of parking and transportation programs.
- Works cooperatively with other partners such as City of Chicago, City of Evanston, Cook County, neighborhood hospitals and health provider partners, and other campus communities. Maintains close working relationship with other University departments, e.g. University Police, Student Affairs, Athletics, and Facilities to accommodate campus parking and transportation needs.
- Operates and oversees sale and use of parking permit/decal distribution systems, inventory of parking permits, and revenue collected from automated parking equipment. Tracks citation revenue and ensures tax payments are made to governmental entities as required.
- Establishes training programs and provides training to departmental employees.
- Enforces safety and security regulations p
