at CROSSPOINT HUMAN SERVICES in Danville, Illinois, United States
Job Description
Responsibilities and Duties:
Duties include but are not limited to:
- Lead, coach, and support the Mobile Crisis Services Team to promote professional growth and high-quality service delivery .
- Coordinate onboarding and ongoing training efforts with the program director and HR to ensure staff are equipped to provide effective crisis intervention services .
- Develop and manage the Mobile Crisis Services’ team schedule to ensure 24/7 coverage.
- Strengthen follow-up and engagement efforts by implementing strategies that connect individuals with ongoing supports and services.
- Collaborate with the program director to ensure timely completion of Crisis documentation, assessments, intakes, and case follow-up in accordance with agency, state, and federal standards
