DOC Dixon CC Office Associate Visitor Coordinator

at Department of Corrections in Dixon, Illinois, United States

Job Description

Position Overview

The Illinois Department of Corrections is seeking a detailed and energetic Visitor Coordinator. The ideal candidate will serve as the Visitor Coordinator to the Clinical Services unit that is providing services for a growing population of individuals in custody.  We encourage all qualified applicants to apply.

• Coordinates and completes tasks that allow individuals in custody to communicate with civilians.


• Receives inquiries/questions/complaints from individuals in custody and civilians related to video visitation, individuals in custody telephone system, MP3 players/software and electronic messaging.


• Receives and reviews potential visitor information forms (PVI) from civilians, communicates with civilians to complete forms, routes PVI forms for approval.


• Prints daily video/in-person visitation schedules and delivers schedules to appropriate staff.


• Serves as back up to clerical staff in Clinical Services.


• Serves as back up receptionist for Clinical services.


• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

• Requires knowledge, skill, and mental development equivalent to completion of high school and two (2) years of office experience.


• Requires the ability to keyboard 45 words per minute.

• Requires ability to pass the IDOC/IDJJ background check.


• Requires ability to pass a drug screen. The use of unauthorized drugs by an employee, regardless of the position held is prohibited.


• Required to utilize digital technology, tools, platforms, and processes in managing and supporting various digital enhancements for greater efficiency, productivity, and digital transformation efforts within the department.


• Applicants are required to abide by all vaccine and/or other medical standards as set out by the employer. 


• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.