Human Services Student Assistant - Basic Needs Sup

at Joliet Junior College in Joliet, Illinois, United States

Job Description

Position Title:Human Services Student Assistant - Basic Needs Support Intern

Job Description:Job Title: Human Services Student Assistant - Basic Needs Support Intern
Department: Office of Student Rights and Responsibilities
Reports To: Coordinator of Support Services/ Homeless Liaison
Position Type: Student Internship
Location: Joliet Junior College-Office of Student Rights & Responsibilities
Compensation: Internship credit within the Human Services Program
Credit Eligibility: HUS-210 Human Services Internship (3 credits)
Schedule: Part Time 10-12 per week for 16 weeks totaling 150 contact hours
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Position Summary:
The Human Services Intern will support the Office of Student Rights and Responsibilities by assisting students facing food insecurity, homelessness, or housing instability. Under the supervision of the Coordinator for Support Services/Dean of Students, the intern will engage in meaningful, direct service interactions, resource coordination, and outreach efforts that align with their academic learning and professional development in the human services field.
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Primary Duties and Responsibilities:
*Provide peer-level assistance to students experiencing basic needs challenges, including referrals to food, housing, and emergency support resources.
*Support the operation and promotion of basic needs services, such as micro-food pantry distributions, hygiene product kits, and short-term assistance programs.
*Assist with intake, needs assessments, and appropriate follow-up communication with referred students.
*Help coordinate and participate in events, tabling, and workshops related to student support and wellness.
*Create or distribute educational materials to increase awareness of campus and community resources.
*Maintain professional confidentiality at all times in compliance with FERPA and college policies.
*Track service activities and hours for required course documentation.
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Internship & Course Requirements (HUS-210):
Students must:
*Meet all course prerequisites (unless waived by department consent) and be registered for HUS-210 during the same semester as the internship.
*Pay all tuition and fees in accordance with standard college policies.
*Begin the internship within the first two weeks of the term and complete at least 150 hours of direct client contact during the 16-week semester.
*Submit required documentation including:
oTime log and reflective journal at midterm and final submission. The journal should demonstrate personal insight, reflections on client interaction, and learning outcomes-not just a list of tasks.
oFinal supervisor evaluation form, which the student must ensure is completed and submitted to the instructor.
*Attend all required internship course seminars/classes and participate in course evaluation procedures.
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Qualifications:
*Currently enrolled in the Associate of Applied Science in Human Services program.
*Eligible and registered for HUS-210 in the semester of internship placement.
*Strong interpersonal communication skills and a desire to serve diverse student populations.
*Reliable, professional, and committed to ethical standards in student/client service.
*Basic computer literacy (e.g., Microsoft Office, email, online forms).
*Detail-oriented, organized, and able to follow through on assignments.
*Able to work independently and maintain accurate time and activity records.
*Familiarity with campus services and community support systems is a plus.
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Learning Outcomes:
By completing this internship, students will:
*Demonstrate competency in providing trauma-informed, resource-driven assistance to college students in crisis.
*Gain firsthand experience working with clients facing food and housing insecurity.
*Apply classroom learning in a real-world college support services environment.
*Develop professional documentation, communication, and client advocacy skills.

Full Time/Part Time:Part time
Union (If Applicable):

Scheduled Hours:20

ANTI-DISCRIMINATION STATEMENT

Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.