Sr Manager, Solutions Lead

at Pfizer in Lake Forest, Illinois, United States

Job Description

ROLE SUMMARY

Every day at Pfizer, we are dedicated to delivering top-notch, safe, and effective products to those who need them the most. In the Digital division, our commitment is reinforced by a science-driven, risk-aware quality culture, extending a passionate endeavor to improve patients’ lives.

The Senior Manager, SAP GMX Data & Analytics Solutions is accountable for the end-to-end leadership, delivery, governance, and strategic evolution of GMX-enabled data and analytics capabilities supporting global financial, operational, and compliance-critical reporting.

This role serves as a senior point of accountability for GMX data solutions, including SAP BW, SAP BPC, SAP S/4HANA integrations.

ROLE RESPONSIBILITIES

In order of importance, the primary responsibilities that are critical to the performance of this role:

People Leadership and Vendor Management

+ Lead, mentor, and provide direction to matrix colleagues, analysts, managers, contractors, and vendor resources supporting GMX data and analytics work.

+ Set priorities, manage capacity, review deliverables, and ensure high-quality execution across internal and external resources.

+ Manage vendor execution, deliverable quality, responsiveness, documentation, and adherence to Pfizer standards.

+ Support sourcing, onboarding, knowledge transfer, succession planning, and continuity for critical GMX analytics capabilities.

SAP GMX Solution Delivery Ownership and strategic accountability

+ Own the global GMX data, analytics, and reporting solution portfolio across SAP BW, SAP BPC, SAP S/4HANA integrations, and related reporting platforms.

+ Serve as a senior Digital point of accountability for GMX-enabled analytics, reporting, reconciliation, and certification capabilities.

+ Provide strategic direction for GMX solution design, data architecture, reporting enablement, operational stability, and modernization.

+ Ensure GMX solutions support critical Finance, Controllers, Supply Chain, and enterprise reporting needs.

+ Drive roadmap planning for GMX data and analytics capabilities, balancing strategic transformation, regulatory expectations, business demand, and operational continuity.

+ Provide senior judgment on complex GMX data issues, financial reporting dependencies, SAP integration risks, and cross-functional process impacts.

Portfolio, Demand, and Prioritization Management

+ Manage the GMX demand pipeline in partnership with business stakeholders, Digital leads, and portfolio governance teams.

+ Evaluate incoming work based on business value, urgency, regulatory/compliance impact, technical feasibility, and resource capacity.

+ Define delivery roadmaps that balance transformation initiatives, business enhancements, regulatory needs, and BAU stability.

Stakeholder Engagement and Business Partnership

+ Act as a senior GMX solution subject matter leader for Finance, Controllers, Digital, SAP platform teams, and business stakeholders.

+ Lead cross-functional governance discussions, design reviews, roadmap planning sessions, escalation forums, and executive-ready updates.

+ Translate complex SAP, Finance, GMX, and data architecture topics into business-oriented recommendations and decisions.

+ Influence senior stakeholders to align priorities, solution direction, risk mitigation, and adoption strategies.

+ Communicate clearly on status, risks, decisions, dependencies, and outcomes at senior leadership levels.

+ Build trusted partnerships across business, Digital, compliance, and vendor teams to drive sustainable business value.

Delivery Leadership and Operational Excellence

+ Lead end-to-end delivery across requirements, design, development, testing, deployment, stabilization, and support transition.

+ Provide senior oversight for multiple initiatives, ensuring delivery quality, consistency, documentation, and production readiness.

+ Drive root-cause analysis and long-term remediation for recurring production issues, data defects, reconciliation breaks, and process inefficiencies.

+ Ensure development work follows approved standards, naming conventions, code review practices, testing expectations, and release governance.

+ Improve operational processes through automation, monitoring, standardization, knowledge management, and continuous improvement.

+ Ensure business-critical GMX processes have appropriate support coverage, escalation paths, and continuity planning.

Governance, Controls, Compliance and Audit Readiness

+ Establish and maintain governance standards for GMX data, analytics, reporting, certifications, reconciliations, and documentation.

+ Ensure solutions adhere to SDLC, change control, testing, validation, audit, compliance, and data governance requirements.

+ Maintain ownership of audit-ready artifacts, process documentation, design decisions, control evidence, and operational playbooks.

+ Partner with compliance, audit, quality, Finance, and technical teams to address control gaps and improve traceability.

+ Ensure testing strategies include unit testing, integration testing, regression testing, reconciliation validation, business acceptance, and production readiness.

+ Provide senior-level risk assessment and mitigation planning for production issues, compliance concerns, data integrity risks, and business-impacting defects.

Communication, Escalation, and Executive Readiness

+ Provide clear and concise status updates to leadership on delivery progress, risks, issues, decisions, and business impact.

+ Prepare materials for governance forums, steering discussions, stakeholder reviews, and operational checkpoints.

+ Escalate critical risks and system issues in a timely and structured manner, including recommended mitigation options.

+ Drive adoption through demos, knowledge-sharing sessions, training support, and stakeholder engagement.

BASIC QUALIFICATIONS

+ Bachelor’s degree in Information Systems, Computer Science, Finance, Engineering, Business, or a related field.

+ 10+ years of experience in SAP BW, SAP BPC, Finance data solutions, enterprise reporting, or data platform delivery with hands-on leadership on following:

+ Data Ingestion: DataSources, ODQ, InfoPackages, DTPs, process chains, and delta load management.

+ Data Modeling: Advanced DSOs, Composite Providers, Open ODS Views, Analytic Indexes, and ABAP transformation routines (start, end, expert routines).

+ BW Query Development: BEx Query Designer or BW Modeling Tools, calculated/restricted key figures, variables (replacement path, customer exit, SAP exit), exceptions, and conditions.

+ Analysis for Office (AfO): building and maintaining AfO workbooks and input-ready planning templates for end-users.

+ Planning Functions: BPC planning functions, FOX formula scripts, data manager packages, planning sequences, and input schedules.

+ In depth ABAP programming knowledge

+ Troubleshooting: end-to-end issue diagnosis across extraction, transformation, loading, query performance, and BPC planning inconsistencies.

+ Deep experience with GMX, EarnIn, Finance close, certifications, reconciliations, or related financial reporting processes.

+ Demonstrated experience with SAP BPC (Standard or Embedded) including planning model configuration, logic scripts/FOX formulas, input schedules, and consolidation processes.

+ Demonstrated experience leading teams, managing direct reports, or providing formal work direction to matrixed and/or contracted resources.

+ Functional knowledge of SAP S/4HANA Sales & Distribution (SD): pricing condition technique (condition types, condition tables, access sequences, pricing procedures, condition records).

+ Working knowledge of SAP Material Master data concepts: material types, plant and sales organization views, valuation class, pricing-relevant fields, classification/charact