at Vistex, Inc. in Hoffman Estates, Illinois, United States
Job Description
Provide remote/on-site functional consulting services to customers implementing Vistex products and solutions. Attend tickets assigned from Vital Link and on-time/low-cost solution applying the defined quality/best practices standards. Conduct workshops to Gather and Document Business Requirements into a Blueprint. Identify and document all required Forms, Reports, Interfaces, Conversions, Enhancements and/or Workflow (FRICEW) for development during the Realization Phase of the project. Execute Configuration of Vistex’s Solutions. Support Integration testing by providing expertise & defect resolution. Support Post Go-live activities such as critical care support, and knowledge transfer. Get a clear understanding of Vistex software functionality and map customer business requirements to the Vistex solution. Perform quality assurance on the system built for the customer. Prepare and provide documentation to the customer for system support. Learn and gain expertise on new and current Vistex products and solution offerings. 20% national travel is required.
Telecommuting is allowed.
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