Corporate Services Coordinator

at Banterra Corp in Marion, Illinois, United States

Job Description

SUMMARY

At the direction of the Senior Administrative Officer, the Corporate Services Coordinator provides key support to administrative, operational, and project coordination functions. They provide support to executive leadership, maintain corporate records and contracts, and serve as a central point of contact for corporate initiatives to ensure compliance and continuity across multiple administrative functions.

The ideal candidate for this role should be an organized, effective communicator with a history of successful project coordination, office management, and/or administrative support. A professional demeanor and the ability to manage multiple priorities in a fast-paced environment will be essential to this coordinator’s success.

By maintaining organizational documentation, tracking critical deadlines, and coordinating projects and professional relationships, the Corporate Services Coordinator ensures that corporate services align with organizational objectives.

All employees are to protect the information and assets of the organization through heightened awareness of  information security, cybersecurity, and risk management best practices, as well as complying with all applicable laws, regulations, and organizational policies.

ESSENTIAL DUTIES

• Provide administrative and operational support to the Senior Administrative Officer, responding to routine requests, coordinating activities, and facilitating department initiatives.
• Prepare and distribute correspondence, reports, presentations, spreadsheets, executive summaries, and other business materials, including sensitive and confidential information.
• Coordinate projects, meetings, and department initiatives by tracking action items, deadlines, deliverables, and follow-up activities.
• Administer contract management processes in partnership with the Legal department, including contract records, approval workflows, renewal tracking, insurance requirements, and key contractual obligations.
• Maintain contracts, legal records, and organizational records in accordance with records retention and document management requirements.
• Support the administration of the Bank's insurance programs by coordinating with brokers, carriers, and internal stakeholders and maintaining related policies and records.
• Assist with insurance renewals, underwriting activities, claims administration, and compliance with insurance-related requirements across Bank operations.
• Support vendor management activities, including vendor onboarding, due diligence, contract tracking, records maintenance, and renewal monitoring.
• Maintain strict confidentiality of organizational, legal, insurance, contractual, governance, and business information while supporting compliance, information security, and risk management practices.
• Assist with strategic planning efforts by coordinating planning activities, materials, and related administrative support.
• Support internal communications, organizational announcements, and team member engagement initiatives in partnership with the Communications department.
• Coordinate facilities-related projects and office support activities, including maintenance initiatives, space planning, and workplace services.
• Assume responsibility for special projects as assigned.

EDUCATION & CERTIFICATIONS

• Bachelor’s degree in Business Administration, Business Management, Communications, a related field, or a commensurate combination of education and experience required.
• A minimum of three years of experience in administrative support, project coordination, office management, or a related field required.

MINIMUM REQUIREMENTS

• Demonstrated understanding of administration practices, records management, contract coordination, and organizational support functions.
• A highly organized approach to work, with the ability to clearly define inefficiencies, offer appropriate solutions, and document processes.
• Change management skills and the ability to effectively help team members adapt to new policies and procedures.
• Confident decision-making abilities and the skill to use sound judgment about the timing of choices; particularly the ability to make informed, responsible decisions with limited information or under considerable amounts of stress.
• Strong critical-thinking skills and the ability to analyze potential project outcomes with the adaptability to redirect attention as needed to meet targets and deadlines.
• Excellent communication skills and the ability to communicate effectively, verbally and in writing, within the organization at all levels.
• A positive and proactive approach to work, demonstrating enthusiasm, adaptability, and the ability to maintain composure and professionalism in stressful or adverse conditions.
• Proficient computer literacy, including comfort with Microsoft systems and Office Suite.
• Intermediate typing skills to meet the needs of this position.
• Current driver’s license and reliable transportation with appropriate insurance coverage; additionally, the ability to drive occasionally while performing assigned duties and responsibilities.
• The ability to work with minimal or no supervision.

ADDITIONAL QUALIFICATIONS

• Direct experience in an administrative and/or project coordination role within the financial services industry strongly preferred.
• Project management or relevant industry certification strongly preferred.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to twenty-five pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is typically low to moderate.

NOTE

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to modification to accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.

Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.

The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug-free workplace, and complies with ADA regulations and other laws/regulations as applicable.