Solutions Advisor

at Joseph T. Ryerson & Son, Inc. in University Park, Illinois, United States

Job Description

Summary

Welcome to Central Steel & Wire, a part of the Ryerson Family of Companies, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1909, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Central Steel& Wire offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As a Solutions Advisor with CS&W, you will be responsible for processing customer orders, making sales calls, and working to establish relationships with customers.

Roles and Responsibilities

Build territory/account approach and monitor resources
Works with different departments to execute account development plans
Works within established procedures with a moderate degree of supervision
Identifies problems and all relevant issues in straightforward situations, assesses each using standard procedures, and makes sound decisions
Prioritizes concurrent customer's demands and provides satisfactory service to all
Balances concurrent requests for assistance from internal and external customers for customer service issues
All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

Bachelor's degree preferred
Prior sales or industry experience is preferred
Able to read and interpret blueprints
Experience using AutoCAD
Excellent professional written, verbal, and interpersonal communication skills required
Proficiency in Microsoft applications (Outlook, Excel, Word) required
Ability to multi-task and prioritize in a rapidly changing environment

Salary: $31.68 - $39.60 per hour. A starting salary higher than $39.60 per hour is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Central Steel & Wire offers eligible employees the follow benefits:
Medical, dental, and vision insurance programs
Flexible spending accounts
401K plans with employer-matching contributions
Tuition reimbursement
Paid vacation, sick, and holidays
Telehealth and Wellness Programs
Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.