Supervisor - Table Games

at Twin River Management Group, Inc. dba Bally's Corp in Chicago, Illinois, United States

Job Description

Description

Responsibilities:
Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphere
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Provide prompt, courteous, and accurate dealing at assigned table(s)
Perform accurate chip and cash transactions
Observe, analyze, and maintain the integrity of all table game activity
Ensure all table games employees provide optimum service to all guests
Supervise the appropriate issuance of credit and player tracking
Perform other duties as assigned
Additional Benefits:
$7 Daily Employee Parking Garage
Physical Demands & Work Environment:
Lift up to a maximum of 50 pounds and frequently lift and carry up to 25 pounds
Frequently required to push, kneel, climb, stoop, bend, and twist, as well as reaching overhead.
Requires manual dexterity to deal and collect cards and chips
Requires visual acuity to perform close-up activities and peripheral oversight.
You may be exposed to bright lights, loud noise, and stressful situations in this position.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Qualifications

Education
High School (required)

Experience
Must be able to obtain and maintain a gaming license issued by the Illinois Gaming Board (required)
Must be 21 years of age or older (required)
Must have outstanding written and verbal communication skills (required)
Must have excellent customer service skills (required)
Must be able to handle cash transactions with a high degree of accuracy (required)
Must have a broad knowledge of casino rules, regulations, and procedures (required)

Licenses & Certifications
IGB Level 2 (required)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the Know Your Rights notice from the Department of Labor.

At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.