at Twin River Management Group, Inc. dba Bally's Corp in Rock Island, Illinois, United States
Job Description
Description
Responsibilities:
Enthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relations
Assist with developing, implementing, and enforcing, policies and procedures in accordance with regulatory requirements, safety protocols, internal controls, Company policies and procedures, and organizational goals
Select, train, and develop team members through education, training, coaching, and corrective action
Monitor labor resources to ensure maximum effectiveness in guest services
Produce and maintain a clean and safe environment
Make suggestions for improvements in operations with emphasis on increasing guest satisfaction, generating revenue, and minimizing costs
Conduct and document inspections of public areas of the property to ensure all is cleaned and well maintained
Ensure storage closets are properly stocked with supplies and all equipment is properly maintained
Maintains inventory of department keys
All other duties as assigned
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
Target Salary Range $19.00
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Qualifications
Experience
Must be able to work flexible shifts, including weeknights, weekends, and holidays (preferred)
Must have excellent problem-solving skills and must be able to work with shifting priorities (preferred)
Must have excellent communication, organization, and interpersonal skills (preferred)
Must be proficient in the entire Microsoft Suite (preferred)
High school or equivalent is required (preferred)
Must be 21 years of age or older (preferred)
Frequently required to reach overhead (preferred)
Occasionally required to push or move items up to 100 lbs (preferred)
Frequently required to lift items up to 30 pounds (preferred)
Occasionally required to work at heights above 10 feet high (preferred)
Frequently required to stand, walk, and sit for prolonged periods of time (preferred)
Skills
Teamwork Orientation (preferred)
Time Management (preferred)
Customer Service (preferred)
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.
We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.
We do not discriminate on any status protected by the laws or regulations in the locations where we operate.
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