Financial Aid Services Student Worker

at University of St. Francis in Joliet, Illinois, United States

Job Description

Posting Information

First Section
Job Title 
 Financial Aid Services Student Worker
Position Number 
 ST3671
Organizational Unit 
 Financial Aid Services Student Workers - Joliet IL
Posting Number 
 SP0947-16
Notice of Nondiscrimination 
 The University of St. Francis does not discriminate in its employment practices or in its educational programs on the basis of any protected class. The University also prohibits retaliation against any person opposing discrimination or harassment or participating in any internal or external investigation or complaint process related to allegations of misconduct. For a complete copy of USF's Policy on Equal Opportunity, Harassment, and Nondiscrimination for All Faculty, Students, Employees and Third Parties or for more information, please go to https://www.stfrancis.edu/titleix/ or contact the Title IX Coordinator at TitleIX@stfrancis.edu.

Requirements
Responsibilities 
 Assist and provide support to front desk staff and counselors as needed. Service new and current families by providing excellent customer service answering phones, processing incoming mail, and other duties as assigned.
Answer student/family phone inquiries, and provide excellent customer service and information. (Communication, Critical Thinking, Professionalism) 
Respond to student/family email inquiries, and provide excellent customer service and information. (Communication, Critical Thinking, Professionalism) 
Process in-coming mail.(Professionalism, Communication) 
Assist with completing FAFSA applications. (Communication, Critical Thinking, Professionalism, Equity and Inclusion) 
Assist walk-in students with questions and provide excellent customer service and information. (Communication, Critical Thinking, Equity and Inclusion, Professionalism) 
Maintain filing system. (Professionalism) 
Work reports as required. (Communication, Critical Thinking, Professionalism, Team Work, Technology) 
Other duties as assigned
Qualifications 
 Current or Registered USF students in good academic standing
Federal Work-Study (FWS) eligible
Must have attention to detail and good organizational skills
Spanish speaking (preferred)
Pay Rate Hourly 
 15
Benefits 
 Not Benefit Eligible
Hours / Week 
 10
Close Date
Quick Link 
 https://stfrancis.peopleadmin.com/postings/5886

It has been and will continue to be the policy of the University to be an equal opportunity employer.  The University will continue to administer all employment matters without regard to race, color, national origin, age, religion, gender, sexual orientation, disability, or Vietnam era or disabled veteran’s status.