at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 54507
Department: MED-Administrative Operations
Salary/Grade: ITS/79
Job Summary:
The Feinberg School of Medicine Office of Finance & Administration (OFA) advances our mission by providing strategic leadership and operational excellence across finance, administration, human resources, facilities, information technology, research administration, and institutional operations. We partner with faculty, staff, students, and leadership to foster an efficient, innovative, and service-oriented environment that supports discovery, education, and clinical excellence.
The Business Analyst is a member of the OFA team on the Dean’s Administration and supports the development and improvement of processes, systems, and tools for OFA operations and school-wide initiatives. Reporting to the Director of Dean’s Operations, working collaboratively with partners across Dean’s Administration, Feinberg departments and units, and central University administration, the Business Analyst translates operational needs into effective, scalable solutions. The role requires strong experience designing and implementing tools using Smartsheet, Microsoft suite (e.g., Power Automate, SharePoint, Copilot), and related platforms to streamline workflows, improve data management and reporting, and reduce administrative burden across the school.
Performs tasks related to the design, implementation, support/maintenance, and enhancement of NU's enterprise, vendor and in-house developed applications. Documents functional requirements, analyzes requirements in the context of software and processes, develops and executes test plans, assists with and documents business process improvement efforts, and works with production issues. Completes content, process, and procedures for technical and functional system work that is low to medium in complexity.
Typically works with senior staff, but may coordinate smaller or less complex projects independently.
Specific Responsibilities:
Strategic Planning
- Partners with senior analysts, end users and peers to document and analyze functional requirements, identify gaps and alternative approaches to meet requirements, and ensure all deliverables completed (adhering to approved methodology and documentation standards).
- Partners with functional users and technical and reporting staff to determine best approaches, ensuring that approved solutions are implemented in a timely and correct fashion.
Administration