at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 54510
Department: MCC Undergraduate Engineering
Salary/Grade: NEX/12
Target hiring range for this position will be between $21.48-$27.00 per hour. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
The Administrative Assistant 4 position in located in the Undergraduate Engineering Office (UEO) and coordinates and oversees a broad range of administrative processes and activities supporting education, research, and/or operational functions.
- Provides general office and receptionist support, including greeting visitors, answering and directing email and telephone inquiries, receiving and distributing mail and deliveries, and responding to routine requests.
- Completes purchases, processes reimbursements and payments, and manages and maintains databases, budgets, HR-related activities, spreadsheets, records, and reports; coordinates communications, including website content and design; and manages supervisor and/or department calendars, meetings, and special events.
- Plans, organizes, and coordinates departmental events, meetings, programs, and special initiatives, including logistics, scheduling, communications, materials, and follow-up activities.
- Prioritizes, directs, and responds to administrative and business matters, identifying and escalating critical issues, deadlines, and upcoming events to the appropriate supervisor.
Specific Responsibilities:
Administration:
- Provides excellent customer service, by email, over the phone and in person answering standard questions regarding status of requests, policies and procedures for processing transactions, &/or instructions for completing forms, and provides referrals to appropriate staff members in the Undergraduate Engineering Office.
Documents & Databases
- Based on analysis, research, &/or knowledge of subject matter, professional field &/or topic, prepares & compiles correspondence, reports, etc.
- Creates &/or maintains complex spreadsheets &/or databases &/or reports, queries, charts, etc. based on supervisor's information objectives.
Accounting
- Completes & maintains transactions in enterprise