at Northwestern University in Evanston, Illinois, United States
Job Description
Job Opening Id: 54526
Department: SoC Comm Sciences & Disorders
Salary/Grade: ITS/78
Target hiring range for this position will be between $72,340 - $75,000. Offered salary will be determined by the applicant’s education, experience, knowledge, skills and abilities, as well as internal equity and alignment with market data.
Job Summary:
Assists in developing code, tests and debugging new software or making enhancements to existing software. Completes maintenance on existing software products. Writes programs according to specifications from senior staff. Perform basic system integration tasks.
Specific Responsibilities:
Strategic Planning
- Collaborates with user to develop work flow and best practices.
- Assists in all stages of the project, starting from the initial planning stages.
Administration
- Responds to inquiries via phone, online, in-person, etc.
- Creates and maintains software/process/support documentation.
- Routes more complex requests for features/upgrades/changes to appropriate senior staff/management.
- Participates in team/project meetings.
- Identifies database and software performance issues and makes adjustments
Development
- Assists with design, development, and maintenance.
- Tests and debugs software.
- Writes programs according to specifications from senior staff.
- Codes software applications adhering to designs that support internal business requirements or external user.
- Competes tier 3 troubleshooting.
- Develops reports.
- Prioritizes assigned tasks.
- Opens help tickets with vendors.
