Table Games - Dealer School

at Twin River Management Group, Inc. dba Bally's Corp in Rock Island, Illinois, United States

Job Description

Description

Responsibilities:
Develops, maintains a Service Culture that ensures the delivery of Superior internal/external guest service by all team members.
Deal their games to the best of their ability and according to casino policies and procedures
Provide prompt, accurate and courteous service to all customers
Ensures department adheres to all regulatory, departmental and company policies and procedures.
Responsible for the integrity of their assigned table.
Handle all payoffs, customer buy-ins, fills and credits
Knowledge of all promotions and events.
All other duties as assigned.
Environmental Working Conditions:
The work environment contains bright lights, loud noise, and stressful situations.
Target Salary:
This position's wage is $16 through dealer school and $9, plus tips after school!

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.Qualifications

Behaviors
Team Player - Works well as a member of a group
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Motivations
Self-Starter - Inspired to perform without outside help
Ability to Make an Impact - Inspired to perform well by the ability to contribute to the success of a project or the organization
Growth Opportunities - Inspired to perform well by the chance to take on more responsibility

Education
High School (required)

Experience
Must be able to tactfully control and pace their assigned game (preferred)
Excellent written and verbal communication skills (preferred)
Physically stand for long periods of time (preferred)
Respond to visual and aural cues (preferred)
Able to be confined to a small area for a long period of time (preferred)
Operate in mentally and physically stressful situations (preferred)
Excellent customer service skills (preferred)
Must have pass a math and dexterity test (required)

Skills
Customer/ Client Focus (preferred)
Hospitality (preferred)
Communication (preferred)
Customer Service (preferred)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. 
For further information, please review the Know Your Rights notice from the Department of Labor.

At Bally’s Corporation, we are committed to promoting equal opportunities in employment and working conditions.

We believe passionately that employing a diverse workforce is central to our success. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business.

We do not discriminate on any status protected by the laws or regulations in the locations where we operate.