in Cook - North County, IL
Job Description
Americaneagle.com is a family-owned web design, development, and digital marketing agency with a passionate belief in the power of technology to positively transform business practices. Our focus is on helping customers grow and achieve success in the digital space. We cover a variety of different industries, including eCommerce, associations & nonprofits, government, healthcare, sports & entertainment, transportation, and more. The company was featured multiple times by Built In Chicago as one of the best places to work and to Inc.com's list of 5000 fastest-growing private companies!
Americaneagle.com is seeking a Salesforce Implementation Consultant to join our growing Salesforce practice. This is a hands-on, client-facing role responsible for implementing and supporting Salesforce solutions, with an initial focus on Sales Cloud and Salesforce Marketing Cloud Account Engagement, formerly Pardot.
The ideal candidate combines strong Salesforce administrative skills with excellent communication and consulting abilities. This person should be comfortable leading client conversations, understanding business processes, translating requirements into practical Salesforce solutions, configuring those solutions, testing them, documenting decisions, and training end users.
Responsibilities
• Lead client discovery sessions, gather business requirements, and translate sales and marketing processes into practical Salesforce solutions.
• Configure Salesforce Sales Cloud, including Leads, Accounts, Contacts, Opportunities, Activities, security, automation, Outlook Integration, reports, dashboards, and forecasting.
• Configure Salesforce Marketing Cloud Account Engagement, including Salesforce connectivity, field mappings, forms/form handlers, lists, segmentation, email templates, sending/tracker domains, and basic automation.
• Support data migration and validation activities, including field mapping, contact imports, unsubscribe/opt-out handling, testing, and reconciliation.
• Develop implementation documentation, facilitate UAT and launch readiness, and conduct administrator and end-user training.
• Communicate project status, risks, dependencies, and recommendations clearly while collaborating with clients, project managers, developers, architects, and other internal teams.
