at SpiderRock Platform Services, LLC in Chicago, Illinois, United States
Job Description
Conducting data analysis of historical, current, and raw data using Python, Snowflake, Periscope, MySQL, GitHub, Jira, and YAML ; Supporting the sales team in onboarding new clients to new datasets; Developing and updating client CRM information; Communicating issues and opportunities for improvement to business development managers; Working with other data team members on level two projects and providing feedback to the product development team on user needs; Troubleshooting database issues, user access, and client connectivity issues; Drafting and updating user documentation; Escalating issues to product development or to a development engineer; and Creating and updating Jira support tickets with updated status. Requirements: Master’s Degree or foreign degree equivalent in Computer Science, Computer Information Systems, Computer Applications, Information Technology or Engineering and one months’ experience in position or one months’ experience in IT field; and Experience with Python, Snowflake, Periscope, MySQL, GitHub, Jira, and YAML. Benefits: 401(k), PTO and insurance.
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