at CROSSPOINT HUMAN SERVICES in Danville, Illinois, United States
Job Description
We are seeking a dedicated and compassionate leader to serve as our Domestic Violence & Homeless Shelters Program Manager. The Domestic Violence & Homeless Shelter Manager is responsible for overseeing the daily operations of a residential shelter serving survivors of domestic violence and individuals experiencing homelessness. This role supervises staff, ensures compliance with policies and regulations, and promotes a safe and supportive environment that encourages healing, stability, and self-sufficiency.
Duties / Responsibilities:Responsibilities and Duties:
Duties include but are not limited to:
- Oversee 24/7 program operations and always ensure appropriate staff coverage.
- Develop and distribute monthly schedules to shelter staff.
- Ensure program participants receive: case management, referrals for housing, legal, medical, counseling services, safety planning, and crisis support.
- Assist director in preparing agenda and facilitating bi-weekly staff meeting; distribute meeting minutes within the week following the meeting.
- Provide and document monthly performance supervision with assigned staff.
- Coordinate staff development activities and ensure 100% compliance with all training requirements.
- Monitor staff service hour requirements to ensure that program operations are within requirements of all grants/funders.
- Collaborate to ensure timely preparation and submission of monthly and quarterly reports to program funders.
- Monitor bed utilization, intake processes, and discharge planning.
