at Creative Circle, LLC in Mettawa, Illinois, United States
Job Description
Our client in the healthcare space is seeking an experienced Account Manager III to serve as a strategic partner between internal marketing stakeholders and a creative agency team. This role is responsible for managing day-to-day client relationships, providing strategic marketing counsel, and ensuring the successful execution of promotional initiatives from concept through completion. The ideal candidate combines pharmaceutical marketing expertise, strong project management skills, and the ability to thrive in a fast-paced, high-volume creative environment while maintaining compliance with industry and corporate guidelines.
Responsibilities
- Serve as the primary point of contact between brand teams and the agency, managing day-to-day communications and stakeholder relationships.
- Provide strategic guidance and recommendations that support brand objectives, marketing strategies, and business goals.
- Partner with cross-functional teams, including creative, production, and external vendors, to develop and execute marketing initiatives.
- Collaborate with stakeholders to create and refine creative briefs that clearly define project objectives and expectations.
- Recommend promotional tactics and campaign approaches that align with brand strategies and target audience needs.
- Oversee projects from concept through final delivery, ensuring timelines, budgets, quality standards, and client expectations are met.
- Facilitate clear, timely communication across all project stakeholders and distribute project updates and status reports as needed.
- Maintain knowledge of marketing, regulatory, legal, and compliance requirements related to promotional material development and approval processes.
- Monitor project budgets, develop annual forecasts, and perform monthly financial reconciliations.
- Track project activity, resource utilization, and overall project performance.
- Support conflict resolution and drive solutions that ensure successful project outcomes.
- Contribute to continuous process improvement and adherence to agency workflows and operational standards.
Requirements
- Bachelor's degree required.
- Minimum of 10 years of account management experience.
- At least 5 years of recent experience within a pharmaceutical advertising agency or in-house pharmaceutical creative agency environment.
- Strong understanding of pharmaceutical marketing, promotional review processes, compliance requirements, and marketing approval systems.
- Experience supporting both U.S. and global marketing initiatives preferred.
- Excellent verbal, written, presentation, and client-facing communication skills.
- Strong project management skills with the ability to manage multiple priorities simultaneously.
- Demonstrated ability to think strategically, solve complex problems, and provide sound business recommendations.
- Proven experience managing budgets, forecasts, and financial reconciliation activities.
- Ability to work effectively in a fast-paced, high-volume environment while maintaining strong attention to detail.
- Collaborative team player with the ability to build relationships across diverse stakeholder groups.
- Highly organized, adaptable, and comfortable operating in a visible, client-facing role.
In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.
Benefits
Looking forward to receiving your resume through our website and going over the position with you. Clicking apply is the best way to apply, but you may also:
Email your resume in Word to:
alexa.kline@jobalert.creativecircle.com
**Please do NOT change the email subject line in any way. You must keep the JobID: : AS28-2000180L079 -- in the email subject line for your application to be considered.***
Alexa Kline - Recruiter, National Delivery
For Creative Circle to represent you for this opportunity, you must be currently authorized to work in the United States without the need of employer sponsorship for a non-immigrant visa such as a H-1B, TN, or O visa. We do not support or provide training for STEM/OPT programs. Additionally, you must be physically located in and perform the work for our client in the United States.
This job was first posted by Creative Circle on 09/30/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.
Everforth Creative Circle is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, or any other characteristic protected by law.Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. Everforth Creative Circle will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. If you need a reasonable accommodation in the application process, please contact your Recruiter (the person you'll be interviewing with) or a member of our Human Resources team to make arrangements. Anthem / Blue Cross Blue Shield creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Creative Circle.
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