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Business Analyst
Call center professional
Makes financial decisions to protect/collect revenues and adjusts customer accounts.Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism to resolve customer issues with one call resolution.Handles business transactions in connec...
Read full resume detailsRicardo Dominguez CV
Organizational Change Management
- Organizational Change Management Specialist
- Business Process Analysis
- Business Readiness Assessment
- Stakeholder Analysis
- Identification and documentation of Change Impacts
- Communication Management-Planning and Execution Specialist ...