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• 20 years management experience managing two unemployment insurance call centers with 110 employees; experience covers personnel, payroll, disciplinary action, scheduling, customer service, business development, organization management
• Excellent communication / listening skills...

• 20 years' experience as C.N.A working in nursing homes.
• Remarkable communication and listening abilities with outstanding organizational and interpersonal skills
• Effective time management and attention to detail to accomplish multiple high-priority objectives
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To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.