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Experienced, innovative, problem resolution manager with 32 years of financial and mortgage industry background and 18 years of people management. Successful in rolling out new processes, overseeing numerous process enhancements that have led to millions in savings. Involved in several acquisi...

• Maintained low employee turnover and high customer satisfaction
• Enthusiastic team leader with strong communication, interpersonal and organizational skill
• Capable of managing multiple projects while meeting deadlines and objectives
• Oversees work of 45 profe...

• Demonstrated experience handling time-sensitive and confidential information
• Strong professional background in customer service based position with project initiation and supervision experience 
• Self-motivated team member, employee with the ability to meet, exceed, a...