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To join a company that offers me a stable and positive atmosphere and inspires me to enhance and therefore to innovate the work culture for the betterment of all parties concerned.

• 20 years' mortgage/customer service experience managing team of up to 100; experience covers risk mitigation, training, personnel hiring, payroll, disciplinary action, scheduling, customer service, business development, organization management, and team creation and implementation. 

• Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
• Maintained low employee turnover and high customer satisfaction
• Enthusiastic team leader with strong communication, interpersonal and ...

• Seventeen years' experience creating content to meet specific promotional needs in the form of articles, white papers, display ads, social media posts, and landing page copy.