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• Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
• Maintained low employee turnover and high customer satisfaction

Over 20 years' management experience in customer service, sales,...

• Demonstrated experience handling time-sensitive and confidential information
• Proven record of making sound decisions in challenging situations
• Professional and reliable 
• Self-motivated team member, employee with the ability to meet, exceed, achieve deadline...

Attain full-time employment as an Information Technology Specialist with a company that offers internal opportunities for growth and advancement.

To obtain an position where my customer Service experience can be fully utilized to improve customer satisfaction and enhance the company brand name.

• Works effectively as a team member