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• Effectively work with diverse populations resolving issues and developing creative solutions
• Honest, ethical and the best interest and safety of the child is always highest priority.

• 20 years' mortgage/customer service experience managing team of up to 100; experience covers risk mitigation, training, personnel hiring, payroll, disciplinary action, scheduling, customer service, business development, organization management, and team creation and implementation. 

Seeking a Quality Management position with leadership responsibilities including problem solving, planning, organizing and managing process and quality improvement initiatives to enhance efficiencies, cost saving, and outcomes.