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• Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes

• Works effectively as a team member
• Computer literate: Office 2007, Excel, Word, Visual, CRM
• Professional and reliable Customer Service Representative with 10 years' experience in Customer Service and an additional 10 years in outdoor lighting industry.

Willing to maintain and cooperate with team members or administration to keep the facility up to requirements. followed by precise knowledge and understanding of instructions instructed to me. always willing to ask questions and introduce new ideas to achieve the end goal required of me.