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Technology Leader
Data Strategy and Analytics
Associate General Counsel - Corporate
Senior Operations Executive
Highly driven executive leader with over 25 years of experience in healthcare and association-based roles, adept at optimizing operations and driving new business growth through innovative strategies. A versatile and creative thinker with strong business acumen, I excel in project management a...
Read full resume detailsStrategic Account Director | MBA
Sharmila Kale Engineering Manager
Director of Implementation
- Strong leader, with proven track record in the building and scaling of multiple departments, including Customer Success, Implementation, and Solution Advisory departments, in a start-up environment
- Led global team of Solution Advisors, that supported entire Sales organization<...
Customer service specialist
- Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
- Computer literate using Point of Sales - POS software
- Exceeded departmental sales goals by
Global Head of Support
- Led the recruitment, management and mentoring of teams on a global scale, including offshore teams.
- Implemented follow-the-sun support (24x7), leading to an 86% enhancement in SLA times.
- Implemented strategies that enhanced customer satisfaction, loyalty, and retenti...