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Worked in various areas of customer service for 17 years, this included handling and resolving billing issues, processing payments, reconnecting services and/or adding additional lines of service. Providing assistance in setting up new phones and devices ie, activating new lines, helping trans...

• Demonstrated record of high performance standards, including attention to schedules, deadlines, quality of work and capable of handling multiple projects concurrently

My experience can be fully utilized to improve customer satisfaction and enhance the company brand name.

• 3 years experience in retail sales
• Speak, read and write English
• Self-motivated team member with the ability to achieve deadlines and goals

• Excellent communication / listening skills used in identifying and satisfactorily resolving issues that bring about positive changes
• +10 years as General Manager managed daily operations of $1M revenue, P & L, budgeting and forecasting, sales / revenue management, recruiti...

• Self-motivated employee with the ability to meet, exceed, achieve deadlines and goals